Your Privacy at 366bit

This Privacy Policy ("Policy") describes how 366bit ("the Platform", "we", "us", "our") collects, processes, stores, and protects personal information provided by users ("you", "your") when you access or use the website at 366bit.vip and all associated services, including account registration, deposits, withdrawals, game play, sports betting, and communications with our support team.

By registering an account on 366bit or continuing to use the platform, you acknowledge that you have read and understood this Policy and that you consent to the collection and use of your personal information as described herein. This Policy should be read alongside our Terms & Conditions, which govern your overall use of the 366bit platform.

We are committed to protecting the privacy of all players, including those located in Bangladesh. Our approach to data handling reflects internationally recognised standards of data protection, and we continuously review our practices to ensure your information is handled securely, fairly, and transparently.

Our Privacy Commitments

Six core principles that guide how 366bit handles your personal data every day.

Full Privacy Policy

When you register, verify, deposit, play, or contact us, 366bit may collect the following categories of personal information:

• Identity data: Full name, date of birth, nationality, and a copy of government-issued identification (e.g., National ID card, passport) where required for account verification.
• Contact data: Mobile phone number, email address (if provided), and residential address.
• Financial data: bKash, Nagad, Rocket, Upay, or bank account details used for deposits and withdrawals; transaction histories and amounts in Bangladeshi Taka (৳).
• Technical data: IP address, device type, browser version, operating system, cookies, session tokens, and login timestamps.
• Usage data: Pages visited, games played, bets placed, session duration, and in-platform navigation behaviour.
• Communications data: Records of messages sent to our support team, including chat transcripts, emails, and any attachments you provide.
• Responsible gaming data: Any deposit limits, self-exclusion requests, cooling-off periods, or loss limits you have configured on your account.

We do not knowingly collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless you voluntarily provide such information in the context of a responsible gaming enquiry. In such cases, that information is used solely to assist you and is handled with the highest degree of confidentiality.

366bit collects personal information through the following means:

• Direct interactions: Information you provide when you register an account, complete identity verification, make a deposit or withdrawal, contact support, or respond to a survey.
• Automated technologies: Technical and usage data collected automatically when you access the platform, using cookies, server logs, and similar tracking technologies.
• Third parties: Identity verification agencies, payment processors (bKash, Nagad, Rocket, etc.), fraud prevention services, and game analytics providers may share information with us where permitted by law.

We use the personal information we collect for the following purposes:

We will only use your personal information for the purposes listed above, or for other purposes that are compatible with those listed. If we need to use your data for a materially different purpose, we will notify you and, where required, seek your fresh consent before doing so.

366bit uses cookies and similar technologies (including session tokens and local storage) to operate the platform, remember your preferences, maintain your login session, and analyse how the platform is used. Cookies are small text files stored on your device when you visit our website.

We use the following categories of cookies:

• Strictly necessary cookies: Required for the platform to function. These cannot be disabled. Examples include session authentication tokens and security cookies.
• Functional cookies: Remember your preferences such as language settings and display options to improve your experience.
• Analytics cookies: Collect anonymised data about how players navigate the site, which pages are most visited, and where errors occur. This helps us improve the platform.
• Marketing cookies: Used to show you relevant promotional content, where you have consented to receive marketing communications from 366bit.

You may manage or disable non-essential cookies through your browser settings. Note that disabling certain cookies may affect platform functionality, including the ability to maintain a login session across page refreshes.

366bit does not sell, rent, or trade your personal data to third parties. We may, however, share your information with the following categories of recipients where necessary to deliver our services or comply with legal obligations:

• Payment processors: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Visa, and Mastercard — to process your financial transactions. These providers are subject to their own privacy policies and data security obligations.
• Game providers: Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and other licensed studios — who may receive anonymised or pseudonymised session data to facilitate gameplay and resolve game-related disputes.
• Identity verification services: Third-party KYC and anti-fraud agencies used to verify your identity and prevent fraudulent activity on the platform.
• Legal and regulatory authorities: Where we are required by applicable law, court order, or regulatory directive to disclose information. In such cases, we will disclose only the minimum information necessary.
• Business operations providers: IT infrastructure, hosting, and analytics providers who process data on our behalf under strict data processing agreements.

All third parties with whom we share personal data are required by contract to maintain appropriate security standards, to use data only for the purposes specified, and to comply with applicable data protection law. We do not permit third parties to use your personal data for their own independent marketing purposes.

We implement a comprehensive set of technical and organisational security measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. These include:

• 256-bit SSL/TLS encryption for all data in transit between your device and our servers.
• Encryption of sensitive data at rest, including payment information and identity documents.
• Access controls limiting data access to authorised personnel on a strict need-to-know basis.
• Regular security audits and penetration testing of our platform infrastructure.
• Two-factor authentication (2FA) options available for player accounts to prevent unauthorised login.
• Secure, geographically redundant data storage with regular backups.

366bit retains personal data for as long as your account remains active and for a reasonable period thereafter, or for as long as is necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Specific retention periods include:

• Account and identity data: Retained for the lifetime of your account and for a minimum of five (5) years following account closure, in line with anti-money-laundering record-keeping requirements.
• Transaction and financial records: Retained for a minimum of five (5) years from the date of the transaction.
• Support communications: Retained for three (3) years from the date of the last interaction.
• Technical and usage data: Typically anonymised or deleted within thirteen (13) months of collection.
• Marketing consent records: Retained for as long as you remain subscribed, plus two (2) years following any opt-out, to demonstrate consent history.

When retention periods expire, data is securely deleted or irreversibly anonymised so that it can no longer be associated with an individual player.

As a player on the 366bit platform, you have the following rights in relation to your personal data, subject to applicable law:

To exercise any of these rights, please contact our support team at [email protected]. We will respond to all valid requests within thirty (30) calendar days. We may request proof of identity before processing a request to ensure we do not disclose or modify data belonging to another individual.

The 366bit platform is strictly intended for adults aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that a registered account belongs to a person below this age threshold, we will immediately close the account, forfeit any associated funds in accordance with our Terms & Conditions, and securely delete the associated personal data.

If you have reason to believe that a minor has registered an account on 366bit, please notify us immediately at [email protected] so that we can take prompt action. We take our obligations to protect minors extremely seriously.

The 366bit platform may reference or integrate services provided by third-party game studios and payment partners. While we take care to work only with reputable and compliant partners, 366bit is not responsible for the privacy practices or content of any third-party service. We recommend reviewing the privacy policies of third-party payment providers (such as bKash and Nagad) directly, as their handling of your payment data is governed by their own policies rather than this one.

366bit reserves the right to update or amend this Privacy Policy at any time. When we make material changes, we will notify registered players via the contact details held on their account and update the "Last updated" date at the top of this page. We encourage you to review this Policy periodically to stay informed about how we protect your information. Your continued use of the platform following the posting of any changes constitutes your acceptance of the revised Policy.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 366bit handles your personal data, please contact us using the details below. We are committed to addressing all privacy-related enquiries promptly and transparently.

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